Oct 30, 2026
Reverse charge: why we ask for a valid EU VAT number
Dropply sells to businesses only. That single fact decides how you register, how the invoice looks, and what your accountant receives each month.
Trade only, and checked
You need a valid EU VAT number. We check it against VIES when you apply, and from time to time afterwards.
We may pause or close an account if the VAT number stops being valid, if an invoice goes unpaid, or if the account is used in a way the terms do not allow. The check is not a formality — it is what makes the reverse charge below correct.
What reverse charge means on your invoice
We invoice with the reverse charge procedure. VAT is 0 % on the document, with the Article 138 basis stated on it, and you account for VAT in your own country.
There is nothing to pay on the invoice itself: each order was settled from your prepaid balance at the moment you placed it. The invoice is the record for your accounts.
One invoice per calendar month
It is created automatically after the month ends, at the latest on the 15th of the month after it, emailed to you as a PDF and a CSV, and both stay in the portal under Invoices.
It shows every order line: EAN, description, quantity, unit price, shipping as its own line per order, and your own order id — so a row in your books can be traced back to a row in your shop.
Top-ups and credit notes
A top-up is not a supply, so it gets a receipt and not an invoice. Booking it as a purchase invoice would count the same money twice.
If you cancel an order that was already on an invoice, you get a credit note that refers to that invoice by number, as a PDF and a CSV. If you cancel before that month's invoice was issued, there is nothing to credit — the order is simply never invoiced. Either way the money is back on your balance straight away.