Blog

How the platform works, written for the person who has to make it work: the order route, the shipping table, the VAT rules, the feed, the stock figures and the returns clause.

A cardboard box being sealed with tape before dispatch.

Oct 30, 2026

How an order travels: from your shop to your customer's door

One order, five steps, and no warehouse of your own. Here is what happens between the moment your customer pays you and the moment the parcel arrives.

Cardboard boxes and padded envelopes on a steel shelf.

Oct 30, 2026

Shipping to 23 EU countries: one fee per country and weight band

No zones to learn by heart and no surcharges to discover afterwards. One fee per country and weight band, charged on the order when you place it.

A long aisle in a warehouse with high shelving.

Oct 30, 2026

Reverse charge: why we ask for a valid EU VAT number

Dropply sells to businesses only. That single fact decides how you register, how the invoice looks, and what your accountant receives each month.

Pallets and cartons on shelving in a warehouse.

Oct 30, 2026

Importing the feed into WooCommerce or Shopify

Which file to take, what the shop system does with it, and the two or three things that look like errors and are not.

An aisle between high shelves stacked with pallets and cartons.

Oct 30, 2026

Stock: what stock_updated tells you, and how not to oversell

A stock figure is a reading, not a reservation. The column that says when it was read is the one that keeps you out of trouble.

Hands sealing a cardboard parcel with tape.

Oct 30, 2026

Returns and complaints: what § 8 actually says

Change of mind, damage, a wrong item, a parcel that never arrived. Four different cases, four different routes — and two deadlines worth writing on the wall.